MEMBER CENTER

Contact Support for the NCAFC
Web Support Available M-F, 9 AM-5 PM (excluding holidays)

Credit Card / Online Payment Support

For assistance with

  • Error messages received in PayPal while attempting to make an online payment 

First, please call PayPal at 1-888-221-1161. Be prepared to provide them your card & transaction information.  (For your security, they must speak with cardholder directly)

If PayPal is unable to process your credit card payment, please email NCAFC Support by clicking the button below, or call 1-888-50-CHIEF (2-4433), to speak with our support partner, Strategy Performance Business Solutions, for additional payment options. While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.

EMAIL SUPPORT


Membership Support

For assistance with

  • New Memberships
  • Membership Renewals
  • Online Application Support
  • Adding, Updating or Removing Members
  • Membership Notifications

Email NCAFC Support by clicking the link below, or call 1-888-50-CHIEF (2-4433) opt. 1, to speak with our support partner, Strategy Performance Business Solutions. While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.​

For assistance with

  • Member Benefits
  • Additional Inquiries

Please contact Scott Burnette, Executive Director at sburnette@ncafc.com or by phone at
1-888-50-CHIEF (2-4433) opt. 4.

EMAIL SUPPORT


Vendor & Sponsor Support

For assistance with

  • Mid-Winter Conference Exhibitor Registration
  • Sponsorship & Advertising Opportunities
  • Logo or Ad Formatting Questions
  • Mid-Winter Conference Program Listings

Email NCAFC Support by clicking the link below, or call 1-888-50-CHIEF (2-4433) opt. 2, to speak with our support partner, Strategy Performance Business Solutions. While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.

For assistance with

  • MWC Exhibitor Booth Placement
  • MWC Programming & Logistics
  • Additional Inquiries

Please contact Scott Burnette, Executive Director at sburnette@ncafc.com, or by phone at
1-888-50-CHIEF (2-4433) opt. 4.

EMAIL SUPPORT          


General Inquiries | Mailing Address

For all other inquiries, please contact Scott Burnette, Executive Director by email by clicking the email link below, or by phone at 1-888-50-CHIEF (2-4433) opt. 4.

To submit payments by check, or to contact us by mail, our address is

NC Association of Fire Chiefs
323 W. Jones Street, Suite 401
Raleigh, NC 27603

EMAIL DIRECTOR


              


NCAFC STRATEGIC PARTNER

       

Copyright 2024 | NC Association of Fire Chiefs

NC Association of Fire Chiefs | 323 W. Jones Street, Suite 401, Raleigh, NC 27603 | 1-888-50-CHIEF (2-4433)

Powered by Wild Apricot Membership Software