Dear Mr. Nance:
Thank you for your recent message and for your ongoing efforts to support victims of fire-related injuries in our state. The needs of these victims and the Burn Center are certainly near and dear to our hearts as well. In the future, if you have an event you would like to promote or a specific need, please contact our Executive Director, Jake Whisnant, who will determine the best communication channel to use (we have several) to get these messages to our members. He may be reached by email at jwhisnant@ncafc.com or by phone at (980) 522-6129.
In regard to the former Yahoo Group, the association made the decision to end the use this communication tool for several reasons, based both on feedback from users and for compliance purposes:
- To protect the identities and computer systems of our members and access to their information. Yahoo has had several data breaches and we want to avoid any communication channel that may jeopardize our members’ information or systems.
- To prevent our members from being overrun with spam or vendor solicitations. Since the original group started was not for members only, chiefs were receiving all kinds of messages that were overrunning their inbox that they did not want or had time to read.
- To provide compliant opt-in options for our members to choose the types of communications they would like to receive and/or participate in (now legally required; not as regulated in the earlier days of the Yahoo Group). Today we have many more ways for members to stay connect online with the NCAFC, and they want a choice of how to do so: Email, Facebook, Twitter, Talk Group, Text Messages and more.
Thank again for your ongoing support of the NCAFC and if we may be of service, please feel free to contact us at any time.